Welcome to [Handy Nest]! These Terms & Conditions ("Terms") govern your access to and use of our website [handynest.online] (the "Site"), mobile applications and services including placing orders for products.
By accessing or using the Site or placing an order, you agree to be bound by these Terms. If you do not agree, do not use the Site or place orders.
We are a general online store operating from 5900 BALCONES DR STE 48540 AUSTIN, TX 78731-4257 and ship products worldwide, often via dropshipping partners and third-party carriers.
1. Use of the Site
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site and place orders. By using the Site, you represent that you meet this requirement.
You agree not to:
- Use the Site for any illegal or unauthorized purpose.
- Interfere with the Site's operation or security.
- Attempt to gain unauthorized access.
- Transmit viruses or harmful code.
- Harass, abuse, or impersonate others.
We reserve the right to terminate or suspend access for violations.
2. Products and Orders
- All products are subject to availability. We may refuse or cancel any order (even after confirmation) due to pricing errors, stock issues, suspected fraud, or other reasons. If canceled, we'll refund any payment made.
- Product descriptions, images, and prices are approximate and may vary slightly. Colors may differ due to screen settings.
- We partner with third-party suppliers and carriers for fulfillment — we are the seller of record, but delivery depends on them.
- Prices are in [USD / your currency] and exclude taxes, duties, customs fees, or shipping unless stated.
3. Payment
- We accept payments via Shopify Payments, credit/debit cards, PayPal, and other methods shown at checkout.
- Full payment is required at order placement. You authorize us (or our processors) to charge your chosen method.
- All transactions are secure via Shopify's encrypted systems. We do not store full payment details.
4. Shipping and Delivery
- Shipping times: Orders typically process in 1–5 business days and ship within 2–7 days. Standard international delivery: 10–25 business days (express: 5–12 days). Times are estimates — delays may occur due to customs, carriers, weather, or high volume.
- We ship worldwide (restrictions may apply to certain countries — check at checkout).
- Shipping costs are calculated at checkout. Free shipping may apply over certain thresholds.
- Risk of loss passes to you upon handover to the carrier. Title passes upon full payment.
- You are responsible for import duties, taxes, VAT, customs clearance, and any additional fees in your country — these are not included in our prices or shipping.
- Provide accurate shipping address. We are not liable for lost/delayed packages due to incorrect info or customs holds.
- Track orders via the link in your shipping confirmation or My Account.
5. Returns, Refunds, and Exchanges
Our return policy is separate (see Returns Policy or /policies/refund-policy). In summary:
- Most items eligible for return within [14–30] days of receipt if unused/in original condition.
- Refunds processed to original payment method after inspection (minus shipping if not our fault).
- No returns on final sale, personalized, hygiene, or certain restricted items.
- Damaged/wrong items: Contact us within 7 days with photos for replacement/refund (including shipping).
6. Intellectual Property
All content on the Site (text, images, logos, designs) is owned by us or our licensors. You may not copy, modify, distribute, or use commercially without permission.
7. Limitation of Liability
To the fullest extent permitted by law:
- We provide the Site and products "as is" without warranties (express or implied) regarding quality, fitness, accuracy, or non-infringement.
- We are not liable for indirect, incidental, consequential, special, or punitive damages (e.g., lost profits, data loss) arising from use of the Site, products, or delays.
- Our total liability shall not exceed the amount paid for the product in question.
- You indemnify us against claims from your misuse of the Site or violation of these Terms.
8. Governing Law and Disputes
These Terms are governed by the laws of Pakistan (without regard to conflict of laws). Any disputes shall be resolved exclusively in the courts of Pakistan.
For customers in other regions: We comply with applicable consumer laws where required, but these Terms apply primarily.
9. Changes to Terms
We may update these Terms at any time. Changes post on this page with a new "Last updated" date. Continued use after changes means acceptance.
10. Contact Us
Questions about these Terms? Email: [sk5439201@gmail.com] (or your actual email) Use our Contact Form or Live Chat.
Thank you for shopping with [HANDYNEST.ONLINE]! We appreciate your business. ❤️